Refund policy

At Biosync360, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 30-day return policy on most items.

Eligibility for Returns:

• Returns must be initiated within 30 days of the original purchase date.
• The item must be unused, in original packaging, and in the same condition as when it was received.
• Some items, such as personalized or opened health products, may not be eligible for return.

How to Return:

1. Contact our customer service team at [your contact email or phone number] to request a return authorization.
2. Provide your order number and details about the item you wish to return.
3. Once your return is approved, we will provide you with instructions for returning the product.

Refunds:

• Once your return is received and inspected, we will process a refund to the original payment method.
• Please allow up to 7-10 business days for the refund to appear on your account, depending on your payment provider.

Return Shipping:

• Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong or defective item).
• We recommend using a trackable shipping service to return your items, as we cannot guarantee we will receive your returned item without tracking.

If you have any questions or need assistance with a return, please don’t hesitate to contact our support team. We’re here to help!

Thank you for choosing Biosync360!